Dr. William Ting, Board-Certified Dermatologist
at California Dermatology Care
2262 Camino Ramon, San Ramon, CA 94583
500 Alfred Nobel Drive, Suite #185, Hercules, CA 94547
Tel: 925-328-0255
Email: staff@CalDermCare.com
Prescription concerns: medical.assistant@CalDermCare.com

Advanced Care with a Personal Touch




Practice Information        
New Agnes Precision RF for nonsurgical reduction of eyebags, jowl and under chin fat pads

Spring April 2018 Promotion (ends 4/30/18)
- 25% off Kybella when Botox or filler is performed on same visit
- Complimentary Vzet Ultrasound skin tightening when Coolsculpting is performed during month of April
- 10% off PRP injection for hair loss

Patient Online Log in
(Instruction for Creating Acct)


Acne and Acne Scar

Excimer Laser for Psoriasis & Vitiligo

Keloid & Hypertrophic Scar Laser Therapy

Mohs Surgery for Skin Cancers

Nail Fungus GenesisPlus Laser Therapy

Photodynamic Therapy

Psoriasis & NBUVB Phototherapy

Radiotherapy Nonsurgical SRT for Skin Cancer and Keloid 

Skin Allergy Patch Test

Sweating Disorder MiraDry for Hyperhidrosis

Wart Laser Therapy

Women's Wellness Center


Aesthetician Services

Botox, Dysport & Xeomin

Cellfina Cellulite Therapy

CoolSculpting (dual-Sculpt and CoolAdvantage available)

Facial Redness/Vein Laser Therapy

Fillers injection for Wrinkles

Fractional CO2 laser

INFINI Microneedling RF

Laser Surgery Services
Acne/Pore reducing Laser
Collagen Stimulating Laser
Excimer Laser
Facial Veins laser
Hair Laser Removal
IPL Fotofacial
Melasma Laser
Nail Fungus Laser
Resurfacing Laser
Scar revision Laser
Tattoo Removal Lasers
VBeam Pulse Dye Laser
Wart Laser


Leg Vein Laser Therapy & Asclera Sclerotherapy

Liposonix + Vaser Shape Nonsurgical Body Sculpting

Melasma and Pigmentation

Pore Size Reduction and Laser Rejuvenation

PRP for Hair Loss and Rejuvenation

Sculptra and Voluma Liquid Facelift

Ulthera natural lift & skin tightening of face and neck

Vlase for Feminine Dryness, Atrophy, Stress-induced incontinence 

Women's Wellness Center

Related Websites

Email Staff at California Dermatology Care



* Review Dr. Ting's 727+ Q&A on RealSelf


California Dermatology Care at San Ramon
2262 Camino Ramon
San Ramon, CA 94583
Phone: 925-328-0255     
Fax: 925-328-0257

California Dermatology Care at Hercules
500 Alfred Nobel Drive, Suite # 185
Hercules, CA 94547
Phone: 510-669-5700
Fax: 510-669-5701

To schedule appointment, Email: staff@CalDermCare.com
To address prescription concerns, Email: rx@CalDermCare.com
Billing inquiry:  Call 925-328-0220 or Email billing@CalDermCare.com

Office Hours at San Ramon:
Monday through Friday 7:30am-6:30pm
Saturday 8:00am-4:00pm

Office Hours at Hercules:
Monday through Friday 8:00am-5:00pm

Direction to our San Ramon office: Take highway 680, exit Crow Canyons and head toward east, right turn on Camino Ramon, first right after Crow Canyon Commons Shopping Center which is directly across San Ramon Valley Conference Center, turn into the Commons Office Park Driveway. We are located located in a two-story building on left.

Direction to our Hercules office: Take highway 80 or highway 4, exit Hercules, turn onto John Muir Parkway then turn right onto Alfred Nobel Drive. We are located located on first floor, Suite #185 in the prominent professional two-story building.

Insurance Network

As of January 2018, in addition to our existing commitment to almost all PPOA insurance, Medicare, Tricare, Affinity Medical Group, Alta Bates Medical Group, John Muir Physician Network, Sutter East Bay Medical Foundation HMOs, we have expanded managed care insurance networks to include Brown and Toland Medical Group (‘Intra specialist referral’ to be initiatiated by PCP), Hills Physician Medical Group, John Muir Health (new and separate entity from John Muir Physician Network), Stanford Health Care Alliance (EPO or HMO via Affinity Medical Group HMO). We are part of Anthem Blue Cross PPO plans but not those sponsored by Covered California (Obamacare) plans. If you choose to go with Covered California (Obamacare) plans, you should consider Blue Shield or Health Net PPO plans both which we currently participate. We also welcome Kaiser Permanente patients as private pay patients; many of whom have already chosen to get their dermatologic care outside of network at California Dermatology Care. 

Setting up Account on New Patient Portal

As some of you may have experienced, due to significant phone call volume, we have contracted with Labelle, a 3rd party phone call center to help triage messages and appointment requests which allow our staff to get back to our existing and new patients before end of the day 99% of the time. This is a system that is far from perfect and thus to facilitate a more efficient channel of communication (e.g. make request for appointments, medication refills, billing issue), we strongly encourage that you email staff@caldermcare.com or better yet, create account with our new online Patient Portal (via link on our website). Even you have previously created an account with our old patient portal, you will still need to create new account to access our upgraded patient portal. For established patients, you need to make email request for security code to complete registration. For new patients, you will need to provide your full name, zip code and make email request for security code. Please rest assured that all information provided via MyPatientVisit.com portal is kept confidential, secure, and HIPAA compliant.  

Patients are seen by appointment only, we will work urgent/emergency patents into the schedule as quickly as possible As a courtesy, please call our office 925-328-0255 within 24 hours to cancel or reschedule appointments.

For New patients, please arrive 10-15 minutes prior to your scheduled appointment time, as it will be necessary to complete new patient registration paperwork including medical history, general consent, and insurance paperwork which you need to get started by creating an account on our patient portal via link from our website. 

If you desire a complete skin exam please let the receptionist know so that we can schedule appropriately. The wait for complete skin exam appointments may be longer than if you are just coming in to check a specific area of concern.

Our Patients do come first and this attention can sometimes cause delays in our schedule as emergencies or unusual situations may arise. We ask you to be understanding and recognize that this same attention and courtesy would be extended to you as our patient. Please tell us if timing is critical to your schedule on a particular day, and we will do our best to accommodate you.

As a courtesy, our clinic utilizes Televox house call reminder system to send out phone/email reminders two days prior to the appointment date. Please confirm the appointment when you receive the reminder call. If you need to reschedule or cancel the appointment, please follow the prompt to leave our staff a message so we can follow up your request in a timely fashion. Pathology and laboratory results should be available via patient online portal 

We ship our entire portfolio of fine skin care products for existing patients.

Product Returns Policy: Your satisfaction is our utmost concern. If you are not satisfied with one of your products, please bring in the product with your receipt within one month of the purchase. We will gladly exchange returned product for a product or products that are more suited to your desired result. If you do not wish to have a product exchanged, there will be a 5% restocking fee deducted from the total purchase, a refund will be issued in the form of your original purchase. All cash and check refunds will issue within the 5 business days.


Prescription refill, preauthorization, problem with medication(s), and all other clinical concerns, email
medical.assistant@CalDermCare.com or call 925-328-0255 ext 2

Billing inquiry, call 925-328-0220 or email billing@CalDermCare.com

Cosmetic and aesthetician procedures, makeup consultation or problem with product(s), call 925-328-0255 or email Connie

General inquiry, administrative affairs email

Chinese or Mandarin speaking patients, call 925-328-0255 ext 3, or email

(email addresses are not case sensitive)