Dr. William Ting, Board-Certified Dermatologist
at California Dermatology Care
2262 Camino Ramon, San Ramon, CA 94583
500 Alfred Nobel Drive, Suite #185, Hercules, CA 94547
Advanced Care with a Personal Touch
Our second office at Hercules, now open, accepting new patients
- Introducing Cutera Excel V for toughest facial and leg veins and Cutera Excel HR the least painful Laser Hair Removal, safe and effective for ethnic skin
- New! The revolutionary Picosure Laser for tattoo and mole removal is now FDA-approved for acne scarring and wrinkle reduction
- Among the first in Northern California to offer both Coolsculpting and Liposonix, providing comprehensive nonsurgical solution for fat reduction and body contouring
- Center of Excellence for Melasma and pigmentary disorder with best technology and expertise in Northern California
- First Clinic in Bay Area to offer Ulthera, Thermage and SideLaze Lift for Advanced Skin Tightening, Natural Lifting of Face, Neck, Abdomen and Extremities
- $50 Radiesse and Xeomin rebates available (supply limited)
* Review Dr. Ting's 727+ Q&A on RealSelf
WELCOME TO OUR OFFICES
California Dermatology Care at San Ramon
2262 Camino Ramon
San Ramon, CA 94583
California Dermatology Care at Hercules
500 Alfred Nobel Drive, Suite # 185
Hercules, CA 94547
To schedule appointment, Email: staff@CalDermCare.com
Billing inquiry: 925-328-0220
Office Hours at San Ramon:
Monday through Friday 7:30am-6:30pm
Office Hours at Hercules:
Monday through Friday 8:00am-5:00pm
Direction to our San Ramon office: Take highway 680, exit Crow Canyons and head toward east, right turn on Camino Ramon, first right after Crow Canyon Commons Shopping Center which is directly across San Ramon Valley Conference Center, turn into the Commons Office Park Driveway. We are located located in a two-story building on left.
Direction to our Hercules office: Take highway 80 or highway 4, exit Hercules, turn onto John Muir Parkway then turn right onto Alfred Nobel Drive. We are located located on first floor, Suite #185 in the prominent professional two-story building.
Check in Online 24 hours prior to each visit to update your demographic, insurance info and medical history (call office for log-in information)
We accept PPOs, Medicare, Affinity Medical Group HMO, Alta Bates Medical Group HMO (division of Brown & Toland Medical Group), John Muir IPA HMO, and Sutter East Bay Medical Group (Please bring your insurance card to clinic; HMO patients must have written preauthorization from primary care physician prior to visit).
Attention Covered California Patients: the only Covered California plans that we accept are Blue Shield PPO (not EPO) and HealthNet PPO; individuals who choose Anthem Blue Cross PPO via Covered California plans will need to be seen on private pay basis.
Patients are seen by appointment only, we will work urgent/emergency patents into the schedule as quickly as possible As a courtesy, please call our office 925-328-0255 within 24 hours to cancel or reschedule appointments.
For New patients, please arrive 10-15 minutes prior to your scheduled appointment time, as it will be necessary to fill out medical history, general consent, and insurance paperwork prior to your visit. New Patient forms can also be downloaded from this website if you desire or assess LOG IN ON LINE using your individual username and password or a security code to create your own username and password to fill out forms directly on line (contact Front office if you did not receive this information).
If you desire a complete skin exam please let the receptionist know so that we can schedule appropriately. The wait for complete skin exam appointments may be longer than if you are just coming in to check a specific area of concern.
Our Patients do come first and this attention can sometimes cause delays in our schedule as emergencies or unusual situations may arise. We ask you to be understanding and recognize that this same attention and courtesy would be extended to you as our patient. Please tell us if timing is critical to your schedule on a particular day, and we will do our best to accommodate you.
As a courtesy, our clinic utilizes Televox house call reminder system to send out phone/email reminders two days prior to the appointment date. Please confirm the appointment when you receive the reminder call. If you need to reschedule or cancel the appointment, please follow the prompt to leave our staff a message so we can follow up your request in a timely fashion. Pathology and laboratory results will be available via online login (via https://www-den.mytelevox.com/MYTESTRESULTS/Login.aspx) or toll-free phone number to be given at the time of the appointment.
We ship our entire portfolio of fine skin care products for existing patients.
Product Returns Policy: Your satisfaction is our utmost concern. If you are not satisfied with one of your products, please bring in the product with your receipt within one month of the purchase. We will gladly exchange returned product for a product or products that are more suited to your desired result. If you do not wish to have a product exchanged, there will be a 5% restocking fee deducted from the total purchase, a refund will be issued in the form of your original purchase. All cash and check refunds will issue within the 5 business days.
Prescription refill, preauthorization, problem with medication(s), and all other clinical concerns, email medical.assistant@CalDermCare.com or call 925-328-0255 ext 2
Billing inquiry, call 925-328-0220 or email billing@CalDermCare.com
Cosmetic and aesthetician procedures, makeup consultation or problem with product(s), call 925-328-0255 or email Connie@CalDermCare.com
General inquiry, administrative affairs email OfficeAdmin@CalDermCare.com
Chinese or Mandarin speaking patients, call 925-328-0255 ext 3, or email Ann@CalDermCare.com
Question or inquiry for Annie Regan, PA-C, email Annie@CalDermCare.com
Question or inquiry for Carey Cano, PA-C, email Carey@CalDermCare.com
Question or inquiry for Kathy Dao, PA-C, email Kathy@CalDermCare.com
Question or inquiry for Dr. Ingrid Freeny, email Dr.Freeny@CalDermCare.com
Question or inquiry for Dr. William Ting, email Dr.Ting@CalDermCare.com
(email addresses are not case sensitive)